Docker Certified Associate – Preparation & methodology
Preparing for the Docker Certified Associate (DCA) exam is an achievable goal with the right plan, focused practice, and high-quality mock exams.
Salesforce
Salesforce Certified AI Associate
The Salesforce Certified AI Associate certification by Salesforce validates expertise in artificial intelligence solutions using Salesforce.
Prüfungscode
Salesforce
Dauer
105 min
Questions
60
Domain-Blaupause
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Explain the basic principles and applications of AI within Salesforce, and differentiate between types of AI and their capabilities.
Identify Salesforce CRM AI features and describe how AI capabilities deliver business value and improve CRM outcomes.
Describe ethical challenges such as bias and lack of transparency and apply Salesforce’s Trusted AI principles to real-world scenarios.
Explain the importance of data quality for AI, including key data quality elements, collection and governance practices that support reliable AI outcomes.
Describe foundational ideas and uses of AI in Salesforce, including types of AI (e.g., generative, predictive) and their capabilities within CRM contexts.
Domäne 5
AI Fundamentals
Describe foundational ideas and uses of AI in Salesforce, including types of AI (e.g., generative, predictive) and their capabilities within CRM contexts.
Domäne 6
AI Capabilities in CRM
Identify Salesforce AI capabilities and how they apply to CRM workflows, including the business benefits and typical use cases for AI-powered CRM features.
Domäne 7
Ethical Considerations of AI
Describe ethical challenges (bias, transparency, privacy, security, compliance) and apply Salesforce’s Trusted AI principles to evaluate responsible AI use in CRM scenarios.
Domäne 8
Data for AI
Explain the importance of data quality and the elements/components of data quality (accuracy, completeness, consistency, timeliness) and how data impacts AI outcomes in Salesforce.
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