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Cisco Certified Technician Routing & Switching

The Cisco Certified Technician (CCT) Routing & Switching certification validates the skills required to support and maintain Cisco routing and switching equipment in enterprise networks.

Exam code

100-490 RST

Duration

90 min

Questions

60

Official Prerequisites

  • Basic understanding of networking fundamentals (OSI model, Ethernet, IP addressing and subnetting)
  • Familiarity with Cisco IOS basic commands and navigation
  • Experience with common cabling, connectors, and physical network troubleshooting
  • Ability to follow safety procedures and use hand tools on-site
  • Customer-facing communication and documentation skills for field support
Cisco Certified Technician Routing & Switching

Targeted Professions

Field Network Technician Cisco Field Engineer Network Operations Center (NOC) Technician Onsite Support Technician Technical Support Specialist

Domain blueprint

ExamBoot simulation engine is synchronized with official exam outline. Our adaptive question banks prioritize your reaching your objectives quickly..

Covers the basics of networking, including network types, protocols, and devices.
Focuses on understanding Cisco routers, switches, and hardware components.
Explores the Cisco IOS and NX-OS operating systems and their basic configuration and management.
Teaches troubleshooting methodologies and tools for identifying and resolving issues with Cisco devices.
Covers service requests, technical support procedures, and maintenance of Cisco equipment.

Domain 5

Service-Related Support

18%
Covers service requests, technical support procedures, and maintenance of Cisco equipment.

Study Tip

Practice hands-on with Cisco switches/routers, drill IOS diagnostic commands and replacement procedures, review cabling, safety, and troubleshooting scenarios using lab simulations.

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