Docker Certified Associate – Preparation & methodology
Preparing for the Docker Certified Associate (DCA) exam is an achievable goal with the right plan, focused practice, and high-quality mock exams.
Microsoft
Microsoft Teams Voice Engineer
The MS-720 certification by Microsoft validates expertise in Microsoft Teams voice engineering.
Código de examen
MS-720
Plano de dominio
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Plan and configure the essential components of Microsoft Teams Phone, including phone number management and voice routing.
Implement and troubleshoot network performance for optimal Teams voice quality and reliability.
Deploy, manage, and maintain the Teams Phone infrastructure to support ongoing operations and service quality.
Setup and resolve issues related to calling features in Microsoft Teams, such as call park, call queues, and other telephony functions.
Administer voice settings for Teams users, including licenses, policies, and call settings.
Dominio 5
Manage Teams Voice Users
Administer voice settings for Teams users, including licenses, policies, and call settings.
Dominio 6
Plan and configure Microsoft Teams Phone
Design and plan PSTN solutions, manage phone numbers, configure phone policies, auto attendants, call queues, audio conferencing, and emergency calling for Teams Phone
Dominio 7
Optimize network performance
Design network infrastructure and topology to support Teams Phone, assess network readiness, implement QoS, split tunneling, and validate internet breakout strategies
Dominio 8
Plan and configure Direct Routing
Design call flows using Direct Routing, select SBC solutions, configure SIP trunks, voice routing and routing policies, extend infrastructure with LBR, LMO, and maintain survivable branch appliances
Dominio 9
Configure and manage Microsoft Teams Phone for voice users
Enable users with Teams Phone, assign licenses and number plans, configure user calling features such as forwarding, delegation, voicemail, and migrate voice users
Dominio 10
Plan and configure Microsoft Teams clients and devices
Select and deploy Teams Phones, displays, Common Area Phones, provision devices, manage Teams Rooms on Windows and Android, deploy SIP Gateway, configure remote provisioning and updates
Dominio 11
Monitor and troubleshoot Microsoft Teams Phone
Monitor call quality, devices, SBC health, client media flows; use dashboards, logs, telemetry and troubleshooting tools to diagnose call failure and quality issues
Dominio 12
Plan and configure Microsoft Teams Phone
Plan and design PSTN solutions and network topology; choose and manage Teams Calling Plans, Operator Connect, and Direct Routing; manage phone numbers and licensing; configure phone and calling policies, auto attendants, call queues, resource accounts, and integration with contact center, SIP and analog devices.
Dominio 13
Optimize network performance
Assess and design network readiness and topology for Teams Phone; perform network analysis and validation; design local internet breakout, VPN split tunneling, and QoS policies; use Network Planner and related tools to ensure media quality and client media optimization.
Dominio 14
Plan and configure Direct Routing
Design Direct Routing call flows and implement SIP trunking; configure and validate Session Border Controllers (SBCs), deploy and maintain Survivable Branch Appliances (SBAs), extend Direct Routing infrastructures, and ensure connectivity and routing for PSTN integration.
Dominio 15
Configure and manage Microsoft Teams Phone for voice users
Enable and manage users for Teams Phone and Direct Routing; configure per-user calling features, tenant dial plans, caller ID and inbound/outbound restrictions; perform migrations of voice users and manage calling features via Teams admin center and PowerShell.
Dominio 16
Plan and configure Microsoft Teams clients and devices
Recommend, deploy, and configure Microsoft Teams phones, displays, Common Area Phones, Teams Rooms (Windows and Android), and Teams-certified devices; assign licenses, configure SIP gateway and device policies, and manage device lifecycle and security requirements.
Dominio 17
Monitor and troubleshoot Microsoft Teams Phone
Monitor Microsoft Teams Phone and devices, configure alerts and notifications, analyze media flows and call quality, troubleshoot client/device sign-in and provisioning, diagnose call failures and Direct Routing connectivity using logs, diagnostics and admin tools.
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